If you wish to change or cancel an order contact our Customer Service team on 0330 133 1330 any time between 9am and 5pm – Monday to Friday. Please have the order number and date the order was placed to hand.
If your products have already been delivered, then you will need to follow our returns procedure below.
How to return goods
We hope you will be pleased with your purchase.
Should you wish to return an item, we will be happy to issue a full refund or exchange, providing the goods are in full resaleable condition. Returns should be made within 30 days and in original undamaged packaging.
Should goods be delivered faulty, incorrect or damaged, please report to us immediately on 0330 133 1330 and confirm in writing within 3 days of delivery.
Please note that there may be a collection charge for any items returned.